F.Hinds UK Reviews
F.Hinds UK Customer Reviews (2)
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Verified BuyerF.Hinds UK Customer’s Q&A
F.Hinds UK Features and Benefits
F.Hinds is a well-known High Street Jewellers and Jewellery Shop with over 115 stores across England and Wales. They offer an extensive selection of diamonds, gold and silver jewellery, watches, clocks, collectibles, and gifts.
Key features and benefits of shopping at F.Hinds include:
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Family Values: F.Hinds has been managed by the same family for over 165 years. They pride themselves on their humility, care, and wholeheartedness.
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Top Class Service: F.Hinds aims to provide their customers with top-class service. They have won many awards for their service.
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Price Promise: F.Hinds regularly monitors the prices offered by their competitors to ensure that they can offer the best prices. They offer to price match on the rare occasion their competitors may beat them on price.
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Staff Benefits: F.Hinds aims to be a great company to work for by providing a friendly and fulfilling working environment. They offer a range of staff benefits including a modern working environment, excellent staff discount scheme, staff reward scheme, first-class training programme, a generous pension scheme, employee & family support & counselling – Retail Trust, a competitive salary and package, and career progression and development.
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Chapelle Jewellers: Chapelle was rescued by F.Hinds in February 2019, which returned the business to the family ownership it enjoyed for so long. Chapelle offers at least 30% off the RRP of all of their products.
These features and benefits make F.Hinds a popular choice for customers looking for quality jewellery and excellent service.
F.Hinds UK Pricing
F.Hinds offers a Price Promise to ensure customers get the best prices. Here are the key points:
- Price Matching: F.Hinds will match prices against specific retailers listed on their website, up to a certain limit.
- Qualifying Retailers: The list includes online retailers like British Watch Company, Creative Watch Company, and Very, as well as multiple retailers such as Argos, Beaverbrooks, and John Lewis.
- Terms & Conditions: The item must be in stock, identical, and new. Personalized, adjusted, or specially made items are excluded.
- Availability: The price promise is available in-store only and not online.
For specific sale prices, F.Hinds offers various discounts on diamond jewelry, watches, and other items. For example, they have offers like a 1/2 carat diamond weight for £899.00 (RRP £1,999.00) and a 100m water-resistant watch for £35.00 (RRP £60.00).
Payment Method
F.Hinds offers several payment methods for online shopping. One of the options is Klarna, which provides three different payment methods for orders over £95:
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Pay in 3: This option is available for orders between £95 and £1,000. The payment is split into three equal, interest-free payments. The first payment is made at the point of purchase, with the remaining instalments scheduled automatically every 30 days.
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Pay Later: This option is also available for orders between £95 and £1,000. With this method, customers receive their goods and pay for them within 30 days of dispatch. There are no interest or fees as long as payments are made on time.
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Slice It: This is a fully financed option available on orders over £295. Payments can be made within 12 - 36 months depending on the value, with a typical APR of 4.9%.
Please note that a refund will always be processed via the original payment method. If payment was made (or part-paid) using an F.Hinds Gift Card, a new Gift Card will be returned in the post with the relevant amount loaded. It's important to remember that not making payments on time could affect the ability to use Klarna in the future and may affect credit scores. All these options are subject to status and terms and conditions apply. Enjoy shopping at F.Hinds!
F.Hinds UK FAQs
F.Hinds UK Return Policy?
F.Hinds provides the option of a full refund or exchange if the goods received are unsuitable or no longer required. Refunds are issued as soon as reasonably possible and at the latest, within 30 days of agreeing to give the refund, taking into account the original method of payment. Goods must be returned unused, in pristine condition, with all packaging and in the same condition as received.
For returning an online order to a store, bring the order confirmation email or completed Returns Form to any of the 115+ branches across England & Wales. More often than not the assistant will be able to process a refund in branch, however when this is not possible, they will arrange for the parcel to be returned to Head Office on their next secure delivery. Please allow 7-10 working days for the refund to be processed by the Online Team and a further 2-3 working days for the funds to appear in your account. If it's an exchange you're after, this can be completed in store where you are able to browse the range of products in person. A refund will always be processed via the original payment method. If you have paid (or part-paid) using an F.Hinds Gift Card, a new Gift Card will be returned to you in the post with the relevant amount loaded.
For returning an online order by post, replace the item(s) in the relevant packaging (e.g. ring box) as well as using the protective outer packaging provided. If this protection has been discarded please ensure the goods are safely packed - if it damages in transit it may affect the ability to give a refund. Complete the Returns Form provided and post to the ‘Online Customer Services’ address detailed on the form: send to this address only, not to any of the stores. This is not a prepaid label: you are responsible for covering all return costs, making sure enough has been paid to cover the contents of the parcel. If you have not paid enough, the costs incurred will be deducted from your refund. Retain proof of postage from the Post Office (this is free of charge); if the parcel goes missing, a refund cannot be issued without proof of your return.
How To Open A F.Hinds UK Account?
To open an account on fhinds.co.uk, follow these steps:
- Visit the F.Hinds website.
- Look for the Login option, usually found at the top of the page.
- Click on Login. This will redirect to a new page.
- On this page, find and click on the Sign Up option.
- Fill in the required details, including email and password.
- Click on Submit to create the account.
After successful registration, access to exclusive discounts, special offers, a birthday gift, early access to sales, product launches and more is granted. Remember, this can be unsubscribed from at any time. Enjoy shopping at F.Hinds!
F.Hinds UK Alternatives
Apologies, but the exact list of top 10 alternatives to fhinds.co.uk is not available. However, there are several online platforms that provide similar services. These include popular jewelry retailers such as Blue Nile, Tiffany & Co., Zales, Kay Jewelers, Jared, James Allen, Pandora, Swarovski, Cartier, and Bulgari. Each of these platforms offers a wide range of jewelry and related products, and they may serve as suitable alternatives to fhinds.co.uk. It's recommended to visit each site and compare their offerings to find the best fit for individual needs.
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